JOB PURPOSE:

Ensure delivery of services to aid in the prevention of homelessness by promoting and developing awareness of the program and conducting full eligibility screenings of Veterans. Provide comprehensive case management to Veterans and their families who are homeless or at risk of homelessness. To provide quality of life and maintain the highest possible ability to function within the community.

ESSENTIAL JOB RESPONSIBILITIES:

• Advocate for and facilitate Veterans' access to community resources, housing assistance, utility assistance, and relevant community services and benefits. Build a database of community resources. Provide referrals to community resources as needed.
• Conduct outreach and networking activities in the community, such as stand-downs, tent cities, bus stations, shelters, under bridges etc. Provide presentations at various community groups in assigned counties. Be active in and network at monthly Veteran community groups. Promote the success and reputation of the Supportive Services for Veteran Families program.
• Conduct initial eligibility screening of Veterans seeking program assistance and provide general information and community referrals to Veterans not meeting program eligibility requirements and/or Veterans not scheduled with a Case Manager due to program capacity. Complete Intake and Case Management for eligible clients. Evaluate individual and family needs. Complete service plan with veterans including housing and other related needs. Coordinate and monitor services, including comprehensive tracking of Veteran activities in relation to service plan and Housing Inspections. Document detailed case notes, daily; maintain comprehensive client files as per Policies and Procedures.
• Staff caseload regularly with Site Supervisor. Coordinate regularly with Lead Outreach and Intake Specialist to review outreach plan, Outreach Log, Call Log, etc. Prepare reports as requested by Lead Outreach and Intake Specialist, Program Director, or Site Supervisor, and provide ongoing program evaluation and recommendations.
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor's Degree in Social Work, Sociology, Psychology or related field preferred.

EXPERIENCE: 1-3 years of case management experience preferred. 2+ years in a customer service-focused environment preferred. Experience with homeless, low-income, veterans & their families is a strong plus.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.

LICENSES: LMSW, LBSW, LMFT preferred. Driver's License with clear record required.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Endeavors and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors and Endeavors Unlimited, Inc. are Equal Opportunity Affirmative Action Employers.