The Chief Engineer will support JLL's Integrated Facility Management (IFM) group on an account-based team and will be responsible for a wide variety of tasks. This person is charged with effective daily leadership and administration of the engineering technician team with the objectives of safely and effectively operating the systems the team si responsible for managing while quickly/professionally responding to the needs of the tenants and the Senior Management Account Team. The Chief Engineer is also responsible for protecting and improving the value of the owner's asset and ensuring that building equipment and systems meet or exceed their rated life.
Reports to: Facility Manager Supervises: Static Engineers and Mobile Engineers Location: This will be an "on-site" position Main Roles and Responsibilities: Organize and manage all administrative functions related to the engineering group. This includes but is not limited to:
Budgeting and financial control Compliance with all local codes and regulations Team training Team productivity monitoring Upward reporting on budgets, energy accounting, and productivity Supervise and organize all staff activities either directly or through effective delegation to subordinates. Included are activities such as:
Organization of work order dispatch and response procedures Developing and motivating the team Dispensation of activities, projects, and routines Establishing and using chain of command procedures Instilling a sense of pride and customer service in team members Implementing hazard control and team safety practices Fully implement all standard operating systems and practices, including the following: Implementation of the Corrigo Work Order System Maintain team standards for uniforms and appearance Establish training goals for each team member Recognize the authority and objectives of the client. Conduct all activities in a businesslike, competent, and professional manner. This includes:
Interacting with contractors, vendors, and consultants in an unbiased, objective, and ethical manner. Complying with all policies and procedures established for the property. Identifying key industry resources that can aid the operation or contribute to enhancements. Treating all fellow employees, industry contacts, and property visitors fairly, impartially, and in a non-discriminatory fashion. Formulate and implement the preventive maintenance program. Specific duties include: Scheduling of preventive maintenance with minimum disruption of building services Performing and/or delegating preventive maintenance tasks to the appropriately qualified staff member Coordinating the input and output of the Preventive Maintenance system with administrative personnel Reviewing the status of preventive maintenance on a regular basis Analyzing preventive maintenance log data in order to formulate more efficient operating procedures Provide training and supervision aimed at expanding the capabilities of the engineering assistants. Specific duties include:
Demonstrating the proper use and care of tools and instruments Giving "hands on" instruction in basic maintenance and trouble-shooting procedures Developing work schedules Evaluating job performance on an ongoing basis Conducting annual progress reviews Recommended enrollment in relevant outside courses Instilling an overall professionalism in manner and appearance Screening engineering staff candidates Service Delivery Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys. Ensures appropriate follow up with customers Seeks to continuously improve processes, systems and overall client satisfaction Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption Building Management Coordinate Preventative and Reactive maintenance activities for any and all assigned buildings and areas of operation Financial Management Helps support facility specific cost savings targets to contribute to the account achieving significant savings throughout every year Creates and issues work orders as directed by managers. May be asked to reconcile/review invoices against purchase orders to ensure accuracy Supports all requests associated with Jones Lang LaSalle Management, Operations and Financial audits
Skills/Qualifications Minimum 5 years field experience managing facility operations Ability to lead, train and inspire other engineers to perform at the highest level College graduate preferred Good interpersonal and communication skills, both written and verbal Good computer skills, proficient in MS Office programs Superior customer service skills and orientation. Collaborative style needed Ability to maintain professionalism at all times under stressful situations Strong organizational skills and attention to detail Ability to plan and manage work under time constraints, without direct supervision Sound troubleshooting skills and the capacity to fully resolve problems JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.